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This sitemap lists every public page of merrywrap.shop and explains how the shop is organised, so you can find a collection, a policy or a help page in one click. The live list below updates automatically as collections and pages are added. After it, you will find a guide to each part of the shop and the questions each page answers.

The shop in one glance

  • Shop by product: wrapping paper, ornaments, stockings and gift sets.
  • Shop by person or moment: family, kids, couples, pet lovers, baby’s first Christmas and stocking stuffers.
  • Help: Help Center, FAQs, Order Tracking, Submit a Ticket and Contact Us.
  • Policies: shipping, cancellations, returns, refunds, payment, privacy, terms and intellectual property.

Home page

The home page is the best starting point when you are browsing for ideas. It opens with the shop’s main collections, followed by our gift guide by budget, which sorts gifts into three price bands: under $25, $25–50 and $50 and up. Further down are collections by recipient, a short look at each product family, a three-step explanation of how personalisation works, the promises we keep on every order, and the questions customers ask most before ordering.

Shop by product

These collections group gifts by what they are. Each collection page begins with buying advice for that kind of gift and what to write in the order notes.

  • Custom Wrapping Paper: rolls that repeat a name, a family name or a short greeting across a festive pattern. Read this with the Size Guide to work out how much paper you need.
  • Personalized Ornaments: keepsakes with a name and a year, in shapes such as round, star, heart and bell.
  • Name Stockings: stockings with a name on the cuff in styles such as plush cuff, knit-look and burlap-look.
  • Festive Gift Sets: matching pieces combined in one product, such as paper with an ornament.

To see everything at once, use All gifts, which lists every product in the shop with sorting options.

Shop by person and moment

These collections group gifts by who they are for or what they celebrate. A product can appear in more than one of them; for example, a first-Christmas ornament may be in both Ornaments and Baby’s First Christmas.

Help pages

Help pages and what they answer
PageUse it when you want to
Help CenterSee every support topic in one place, with quick answers and links
FAQsRead short answers about personalising, delivery, returns, payment and gifts
Order TrackingLook up your order status and understand what each status means
Submit a TicketEmail us with a pre-filled subject line for your topic
Contact UsFind our email, reply time and what to include in a message
Size GuideWork out how much paper you need and choose shapes and styles
My accountLog in to see your orders, addresses and store credit

Policy pages

Policies and their key facts
PageKey facts
Shipping & DeliveryFree shipping from the USA to the US, Canada, Australia and New Zealand; 1–3 business days to prepare, 7–14 in transit
Cancel or Change an OrderChanges and cancellations within 24 hours of ordering
Returns & Exchanges60 days from delivery, any reason, personalised items included, free return postage
Refund PolicyRefunds sent within 7 days of receiving your return; store credit never expires
Payment MethodsOptions shown at checkout; prices in USD; no sales tax collected at checkout
Privacy PolicyWhat we collect and why; photos deleted 30 days after delivery
Terms of ServiceThe agreement for using the site and ordering; Washington law
Intellectual PropertyWho owns designs and wording; what we cannot print
DMCAHow to send a copyright notice or counter-notice

Following an order from start to finish

If you are new to Merry Wrap, these pages follow the life of an order in the order you are likely to need them:

  1. Choosing: browse a collection, or the gift guide by budget, and use the Size Guide to pick a roll length, ornament shape or stocking style.
  2. Personalising: read how the order notes work in the FAQs, then type your wording at checkout.
  3. Paying: the Payment Methods page explains currency, when you are charged and what to do if a payment is declined.
  4. Second thoughts: within 24 hours, use Cancel or Change an Order.
  5. Waiting: Shipping & Delivery sets out the timing, and Order Tracking shows where your parcel is.
  6. Problems on arrival: damaged or wrong items are covered in Returns & Exchanges.
  7. After the holidays: returns within 60 days and refunds within 7 days of receiving the return are explained in the returns and Refund Policy pages.

Where to find a specific answer

Common questions and the page that answers them
QuestionPage
How do I add a name to my gift?FAQs
How much wrapping paper do I need?Size Guide
Will my order arrive before Christmas?Shipping & Delivery
Can I send a gift to someone in another country?Shipping & Delivery
I made a spelling mistake. What now?Cancel or Change an Order
My tracking has not moved.Order Tracking
My ornament arrived broken.Returns & Exchanges
When will I get my money back?Refund Policy
Why was my payment declined?Payment Methods
What happens to the photo I sent?Privacy Policy
Can you print my favourite team’s logo?Intellectual Property
How do I report a copied design?DMCA
How do I reach a person?Contact Us

Pages for gift recipients

If you received a Merry Wrap gift, three pages are most useful. Returns & Exchanges explains how to swap a style or return a gift within 60 days of delivery, with free return postage. Submit a Ticket opens an email with the right subject line. And the Size Guide includes tips on storing ornaments, stockings and leftover paper so they last for many seasons.

Pages for planning ahead

Holiday orders go most smoothly when they are planned. The Help Center has a step-by-step planner for working back from the day you need a gift, and Shipping & Delivery has the delivery estimates for each country. If a date matters, email us before you order and we will tell you honestly whether the current estimate fits.

How products are organised

Every product belongs to one product collection (paper, ornaments, stockings or gift sets) and may also belong to one or more person or moment collections. Product pages follow the same layout: photos on the left, and on the right the title, price, a short description with what to write in the order notes, the options for that item, and the add to cart button. Further down are the full description, details of the options and a reminder of our shipping and returns promises, followed by related gifts.

Options are always shown as clear choices on the product page, such as roll size, paper finish, ornament shape, stocking style or colour. Personalisation is never an option on the product page itself; it always goes in the order notes at checkout. If a product offers a choice that affects the size, the Size Guide link sits next to it.

Browsing on a phone

The shop works the same way on phones and tablets. The menu icon at the top left opens every collection and help page, the cart icon at the top right shows your items, and the footer at the bottom of every page has the full list of policies. Tables on policy pages scroll sideways on small screens so nothing is cut off. If something is hard to read or use on your device, please tell us; we want every page to work for everyone.

What you will not find here

Some pages common on other shops are missing on purpose. We do not have a page of customer counts or star ratings, because we only show reviews from verified buyers once they exist. We do not have a promotions page unless a real, current offer is running. We do not have a social media page, because our support is by email only. And we do not have separate pages for every country, because shipping is the same for all four countries we serve: free, prepared in 1–3 business days and delivered in 7–14 business days.

Account pages

The My account page lets you log in or create an account. Once logged in, you can see past orders with their status and tracking, manage saved billing and shipping addresses, and check any store credit, which never expires. The cart shows what you have chosen before checkout, and the checkout page is where you type your personalisation in the order notes and choose a payment option. These pages are private to you and are not listed in search engines.

About Merry Wrap

About Us explains what we make, how personalisation works, what we check on every order and the promises we keep. It is the page to read if you want to know who you are buying from: Merry Wrap, 4317 NE 66th Ave, Vancouver, WA 98661, US, with support by email at support@merrywrap.shop.

Finding your way around

The menu at the top of every page has links to the four product collections, a “Gifts For” menu with the recipient and moment collections, the budget gift guide on the home page, and a Help menu. On phones, tap the menu icon at the top left to open the same links. The search icon at the top right searches product names and descriptions, so typing “stocking” or “first Christmas” is a quick way to find a gift. The footer at the bottom of every page repeats the main links in three columns: Shop, Help & information, and Policies.

Empty collections are hidden from the live list above until they have products, so every link in that list leads to something you can browse. If a link ever leads to an error, please tell us at support@merrywrap.shop so we can fix it. We review the pages listed here regularly and update this guide whenever a new collection or help page is added.